Privacy Policy
1. Introduction
RODMENA LIMITED ("we", "us", "our") is committit tae protectin yer privacy in accord wi the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Whaur the EU General Data Protection Regulation (EU GDPR) forby applies tae oor processin, for ensample whan we offer oor services tae fowk in the European Union, we comply wi it as weel. This policy explains whit personal data we process whan ye uise this wabsteid or contact us, and the richts ye hae ower it.
We are the data controller for the processing described here. Our registered office is 14 Keppel Row, America House, Flat 2, London, England, SE1 0FB (company number 16472788).
For mobile applications: if ye are using ony o oor mobile applications, please refer tae the mobile-specific privacy policy at rodmena.app/privacy.html.
2. Information We Collect
2.1 Information ye provide
- Contact details (name, email address, organisation) and your message when you email us or send the contact form. The form is submitted to this website: we store the submission on our own server so that a delivery failure cannot lose it, and relay it by email to the RODMENA desk you selected. We also record the IP address the submission came from, to rate-limit abuse. Submissions are kept for 90 days and then deleted.
- The content o your correspondence wi us
2.2 Information gaithered automatically
- Standard web-server logs on oor sel-managed servers: IP address, requested URL, time, browser user-agent. We uise thir solely for security monitoring and operations, and thay are routinely rotated and deleted.
We do not uise analytics, advertisin or trackin technologies o ony kind on this wabsteid.
3. Legal Basis for Processing
- Legitimate interests: answerin tae speirins, operatin an securin oor wabsteid an business
- Contract: takin steps ye request afore enterin a contract, and performin contracts
- Legal obligation: whaur we maun keep records or comply wi the law
- Consent: whaur ye hae explicitly gien it (ye may withdraw it at ony time)
4. Hou We Uise Yer Information
- Tae answer yer speirins an manage oor business relationship
- Tae provide, siccar an impruve oor services
- Tae comply wi legal and regulatory obligations
We dinnae sell personal data, an we dinnae uise it for automated decision-makin or profilin.
5. Haudin o Data
We keep personal data only as lang as needit for the purposes abuin: business correspondence for as lang as we hae an active relationship or a legitimate need tae retain it; server logs for a short rollin period; and records we maun keep by law (for example accoontin records) for the statutory period.
6. Data Sharing and Disclosure
We dinna sell or rent personal data. We share it anely wi:
- Service providers that support oor operations, listed as sub-processors on oor Trust Centre
- Professional advisers (legal, accoontin) unner confidentiality
- Authorities whaur disclosure is required by law
7. Third-Pairty Content
The pages o this wabsteid are rendered in advance an served frae oor ain domain, an ilka asset they uise — the stylesheet, the fonts an the smaa scripts that switch the theme an enhance the ecosystem map — is served frae rodmena.com as weel. Nae third-pairty content-delivery network, font service, analytics or advertisin script is loadit.
Thare is ae disclosed exception: oor Cyber Essentials certificate badge, shawn in the footer o ilka page and on the Trust Centre. It is the scheme's certification mark, served live by BlockMark Technologies Ltd (registry.blockmarktech.com) and linked tae oor public certificate record. Whan a page wi the badge is displayed, yer browser requests the image frae that service, sae it receives yer IP address, yer browser details and the address o the page, as ony web server daes. Its handling o that information is governed by its ain privacy notice. The badge sets nae cookies, and we receive nae information frae it. We uise it anely tae shaw verifiable proof o oor certification. Ony ither third pairty a page contacts will be named here afore it daes sae; itherwise a request leaves oor domain anely whan ye follae a link tae anither site.
8. Internaitional Data Transfers
We are UK-based. Whaur a service provider processes data ootside the UK (for example GitHub, Inc. in the Unitit States for source-code hosting), transfers are protectit by appropriate safeguards sic as the UK Addendum tae the EU Standard Contractual Clauses or an adequacy decision.
9. Yer Richts
Unner UK GDPR ye hae the richt tae:
- Access the personal data we haud about ye
- Hae inaccurate data pit richt
- Hae data erased ("right tae be forgotten") — rtbf@rodmena.co.uk
- Restrict or object tae processin
- Data portability
- Withdraw consent at ony time, whaur processing is based on consent
Tae exercise ony o thir richts, email gdpr@rodmena.co.uk. We will respond within ae month.
10. Siccarness Measures
We apply proportionate technical and organisational measures: encryption in transit (TLS) for aw services, least-privilege access tae systems, hardened self-managed infrastructure, and minimal data haudins. Our security posture and responsible disclosure route are published on our Trust Centre.
11. Cookies and Local Storage
This wabsteid sets nae cookies — first-pairty or third-pairty, includin the certificate badge descrived in section 7 — and uses nae analytics or trackin. The ae browser storage we use is a single localStorage entry ("theme") that minds yer dark/light preference. It bides on yer device, is never transmitted tae us, and ye can clear it at ony time in yer browser settings. Because we use nae non-essential cookies or trackers, this site shaws nae cookie banner.
12. Bairns' Privacy
Oor wabsteid an services are aimed at businesses an are no intendit for bairns unner 18. We dinnae knowingly collect data frae bairns.
13. Links tae Third Pairties
Oor wabsteid airtins tae external sites (for ensaumple GitHub, LinkedIn, Companies House). We are no responsible for their privacy practices; please review their policies.
14. Chynges tae This Policy
We may update this policy frae time tae time. The effective date at the tap reflects the latest revision, and significant chynges will be heichlichtit on this page.
15. Complaints and Contact
Privacy questions: privacy@rodmena.co.uk
Data-subject requests: gdpr@rodmena.co.uk · erasure requests: rtbf@rodmena.co.uk
DPA speirins: legal@rodmena.co.uk
Telephone (voice and SMS): +44 7537 179434
RODMENA LIMITED, 14 Keppel Row, America House, Flat 2, London, England, SE1 0FB
To compleen aboot how we haundle yer personal data, email privacy@rodmena.co.uk. We acknowledge ivery complaint within 30 days and tell ye the outcome withoot ondue delay.
Ye hae the richt tae compleen tae the UK supervisory authority an aw: the Information Commissioner's Office, ico.org.uk, helpline 0303 123 1113. RODMENA LIMITED is registered wi the ICO under reference ZC202334; oor full registration details are shawn on the company information page. Whaur the EU GDPR applies, ye may compleen tae the data protection supervisory authority in the EU member state whaur ye live or wirk, or whaur the alleged infringement took place an aw.