Exit and portability
Exit arrangements
Oor systems are biggit on open, staunart technology sae that customers are niver lockit in.
Data in staundart formats
- PostgreSQL-native
- Highway stores application data and workflow state in your PostgreSQL database. Exit is a standard database export (
pg_dump) that ony PostgreSQL installation can read. - Open formats
- Exports are providit as SQL, CSV or JSON as appropriate, and ony competent replacement supplier can read thaim.
- Yer infrastructur
- Whaur systems rin on yer ain infrastructure, the data bides under yer control throuoot.
Migration and handower support
On termination or expiry we provide an agreed exit plan covering the final data export, documentation handover, knowledge-transfer sessions wi your team or the incoming supplier, and a wind-down o access. The contract defines the exit period and ony assistance days. The period is typically 30 tae 90 days, sized tae the engagement.
Deletion certificate
Efter exit, we delete the personal and customer data we haud, or gie it back gin ye prefer, and certify deletion in writin on request, as committed tae in oor Data Processing Agreement.
Speirins anent exit plannin: legal@rodmena.co.uk.