Exit an portability
Exit arrangements
Oor systems is biggit on open, staunart technology sae that customers is niver lockit in.
Data in staunart formats
- PostgreSQL-native
- Highway stores application data an workflow state in yer PostgreSQL database. Exit is a staunart database export (
pg_dump) that ony PostgreSQL installation can read. - Open formats
- Exports is gien as SQL, CSV or JSON as fit, an ony competent replacement supplier can read thaim.
- Yer infrastructure
- Whaur systems rin on yer ain infrastructure, the data bides unner yer control throughoot.
Migration an handower support
On termination or expiry we provide an agreed exit plan covering the final data export, documentation handover, knowledge-transfer sessions wi your team or the incoming supplier, an a wind-down o access. The contract defines the exit period an ony assistance days. The period is typically 30 tae 90 days, sized tae the engagement.
Deletion certificate
Eftèr exit, we dèlète the personal an customer data we haud, or gie it bak gin ye prefer, an certifee dèletion in writin on request, as committed tae in oor Data Processing Agreement.
Quaestions aboot exit plannin: legal@rodmena.co.uk.