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Services

How we wirk wi ye

Oor engineers tak software platforms, distributed systems an workflow automation frae architecture tae live service an support, as they dae fur oor ain.

Whit we dae

Software platform development

We design an deliver bespoke platforms end tae end, frae the first architecture review tae a service runnin in production that yer ain engineers can operate withoot us.

Airchitectur an design · Full-stack delivery · API an service design · Hardening for live service

Distributed systems

We big fault-tolerant, horizontally scalable seestems designed fur reliability under load, uisin established concurrency an messaging patterns.

Scalability and resilience · Concurrency patterns · Fault isolation · Performance tuning

Warkflow automation

We design an implement durable workflow orchestration, includin event-driven flows, human-in-the-loop steps an custom workflows, an deploy an configure oor Highway engine whaur it suits.

Warkflow design · Highway deployment · Event-driven flows · Steps wi a human in the loop

Cloud an data infrastructure

We design an big cloud an data infrastructure: environments that can be biggit again fae their ain definitions, monitorin that shows what is happenin, backups that hae been restored fae, an a runnin cost that is kent afore it arrives.

AWS airchitectur · PostgreSQL at scale · CI/CD an infrastructure as code · Monitoring an observability

Integratin

We connect systems, APIs an third-pairty services, an bridge legacy platforms tae modern infrastructure in stages, withoot a big-bang migration.

API integration · Webhooks an connectors · Brigs o legacy seestems · Data pipelines

Support an consultancy

We gie ongaun support, trainin an engineerin consultancy fur tha systems ye depend on, throu tha engineers that big an operate oor ain.

Technical support · Airchitectur review · Team training · Security hardening

Engagement

How we engage

  1. Step 1 A scoped plan

    Ilka engagement starts wi a scoped implementation plan kiverin architecture review, deployment, data migration whaur it's needit an hands-on trainin fur yer team.

  2. Step 2 Documentation as a deliverable

    Documentation is pairt o ivery delivery, writ sae that yer engineers can rin the system withoot us.

  3. Step 3 Contract terms

    Whaur we process personal data, we sign a Data Processing Agreement aligned wi UK GDPR Article 28. Severity definitions an maintenance windaes are publisht in advance, an an exit plan is agreed in the contract.

  4. Step 4 Support frae the engineers that bigs

    Support comes straucht frae the engineers that design an bigg oor seestems, sae ye deal wi the fowk that can fix the problem.

Support model, severities an maintenance Data Processing Agreement Exit & portability

Questions

Common quaistions

Hou daes an engagement stairt?

It stairts wi a scoped implementation plan kiverin an architecture review, the deployment approach, ony data migration an the trainin yer team needs. The plan, support hours an response commitments is agreed in the contract afore wark begins.

Dae ye sign a Data Processing Agreement?

Aye, whaur we process personal data on yer behalf. We wark unner a signed DPA aligned wi UK GDPR Article 28. The terms we offer are summaried on the DPA page, an requests gang tae legal@rodmena.co.uk.

Can ye wirk on oor ain infrastructure?

Aye, customer deployments rin whauriver ye chuise, maist aft on yer ain infrastructure or in UK an EU cloud regions, sae the data bides unner yer control.

Whit are yer response times?

Response an resolution targets, uptime commitments an support hours is agreed per contract. Severity definitions an the maintenance approach is published on the Service an SLA page.

Tell us what ye'r biggin

We agree a scoped plan, a DPA whaur needit an an exit plan at the stairt. Sales an bid enquiríes gang tae sales@rodmena.co.uk.