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Services

Hou we wirk wi ye

Oor engineers tak software platforms, distributed systems and workflow automation frae architecture tae live service and support, as they dae for oor ain.

Whit we dae

Development o software platform

We design and deliver bespoke platforms end tae end, frae the first architecture review tae a service running in production that yer ain engineers can operate withoot us.

Airnitecture an design · Full-stack delivery · API and service design · Hardenin for live service

Distributit seestems

We bigg fault-tolerant, horizontally scalable seestems designed for reliability under load, uisin established concurrency and messaging patterns.

Scalability and resilience · Concurrency patterns · Faut isolation · Tuning o performance

Warkflow automation

We design and implement durable workflow orchestration, includin event-driven flows, human-in-the-loop steps and custom workflows, and deploy and configure oor Highway engine whaur it suits.

Workflow design · Highway deployment · Event-driven flows · Steps wi humans in the loop

Cloud an data infrastructure

We design and big cloud and data infrastructure: environments that can be biggit again frae their ain definitions, monitoring that shaws whit is happenin, backups that hae been restored frae, and a rinnin cost that is kent afore it arrives.

AWS airchitectur · PostgreSQL at scale · CI/CD and infrastructure as code · Monitorin an observability

Integratioun

We connect systems, APIs and third-pairty services, and brig legacy platforms tae modern infrastructure in stages, wi nae big-bang migration.

API integration · Webhooks and connectors · Brigs tae auld seestems · Pipelines o data

Support and consultancy

We gie ongoing support, trainin an ingineerin consultancy for the systems ye depend on, throu the ingineers that big an operate oor ain.

Technical support · Airchitectur review · Team training · Security hardening

Engagement

Hou we engage

  1. Step 1 A scoped plan

    Ilka engagement stairts wi a scoped implementation plan coverin airchitectur review, deployment, data migration whaur needit and hands-on trainin for yer team.

  2. Step 2 Documentation as a deliverable

    Documentation is pairt o ilka delivery, written sae that yer engineers can run the seestem withoot us.

  3. Step 3 Contract terms

    Whaur we process personal data, we sign a Data Processing Agreement aligned wi UK GDPR Article 28. Severity definitions and maintenance windaes are published in advance, and an exit plan is agreed in the contract.

  4. Step 4 Support frae the engineers that big

    Support comes straucht frae the engineers that design and big our systems, sae ye deal wi the fowk that can fix the problem.

Support model, severities and maintenance Data Processing Agreement Exit & portability

Questions

Common questions

Hou daes an ingagement stairt?

It stairts wi a scoped implementation plan kiverin an architecture review, the deployment approach, ony data migration and the training yer team needs. The plan, support hours and response commitments are agreed in the contract afore wark begins.

Dae ye sign a Data Processing Agreement?

Aye, whaur we process personal data on yer behauf. We wirk unner a signed DPA aligned wi UK GDPR Article 28. The terms we offer are summarised on the DPA page, and requests gang tae legal@rodmena.co.uk.

Can ye wirk on oor ain infrastructure?

Aye, customer deployments rin whauriver ye chuise, maist aften on yer ain infrastructure or in UK and EU cloud regions, sae the data bides unner yer control.

Whit are yer response times?

Response and resolution targets, uptime commitments and support hours are agreed per contract. Severity definitions and the maintenance approach are published on the Service and SLA page.

Tell us whit ye are biggin

We agree a scoped plan, a DPA whaur needit and an exit plan at the stairt. Sales and bid enquiries gang tae sales@rodmena.co.uk.