Questions buyers ask

Whit a supplier assessment asks us

Ye can read oor answers tae the questions a supplier suitability assessment asks here, afore ye ask them.

Can ye gie twa references fur contracts o similar size an scope?

We dinnae collogue aboot oor clients or revenue in public. We share them wi buyers in private, in the coorse o their evaluation.

Alangside that, here is whit we offer an will pit in a contract:

A technical session wi the engineers that wad dae the wark, afore ye commit tae onythin.
Access tae oor ain seestems as a reference environment. The platforms on this steid rins this companie, an ye can hae a leuk at them.
A paid pilot at a scope ye set, wi the success test agreed in writin afore it starts.
Stage peyments agin delivered milestones. Ye are nivver exposed ayont the hinmaist thing we hae haundit ower.

What happens if yer director is no available?

The systems are the handover.

RODMENA is heided by its director, Farshid Ashouri. Ingineerin is wrought by contract ingineers, the team growes wi the wark, an knawledge transfer is pairt o hoo we operate.

We pit doun operatin knawledge in writin as it is produced, an credentials an access is kep in a wey that lats the wark gang forrit athoot onie yin bodie:

Oor platforms document theirsels in oor knawledge base, the seestem o record for operational documentation athort the estate.
Acause oor continuous integration bigs an records the releases o oor platforms, a deployment can be reproduced athoot the bodie that made it.
Credentials is kep in Haven, an access disnae lippen tae the yin laptop.
Commercial records is in Trace, an the buiks is in Ledger.
Credentials an access is forby available tae a body haudin a power of attorney if the director cannae wirk, as set oot in oor Business Continuity Policy.

We can shaa ye aa o this on the day.

Can ye gie thrie year o filed accounts?

Alangside oor accounts filed at Companies House, we offer the staundart assurances.

RODMENA is fundit by its director. Ther is nae ootby investment an nae debt, an nae investor, lender or ither thrid pairtie haes interests that sit atween us an a customer. The companie disnae lippen on winnin onie parteecular contrack tae keep gaun.

Whaur a contract caas for mair financial assurance nor the filed accoonts shaw, we offer the staunart routes:

A director’s guarantee.
A performance bond.
Escrow o source code an deployment material.
Stage peyments agin delivered milestones.

Dae ye yaise subcontractors, an whaur are thay?

Aye. Delivery is by contract engineers engaged by RODMENA in the UK.

Whar a contrack bids it, we name the subcontractors wha wad hae access tae yer systems or data afore the wark begins. They are engaged unner the confidentiality an data-protection terms that bin us, an unner oor access controls.

The third pairties that process data on oor ain estate are leetit wi their purpose an location in the sub-processor table on the Trust Centre.

Haes yer staff security clearance?

No at the nou.

Naebody at RODMENA hauds BPSS, SC or a DBS check at the meenute. Whar a contrack needs clearance, we tell ye at bid stage sae ye can plan the timetable roun it. We than sponsor an complete the clearance afore that wark starts.

If clearance is a condeetion o pairteecipation fur yer procurement, tell us at the earliest stage an we will confirm whether we can meet the timetable.

What insurance dae ye haud?

Cyber, professional indemnity, public liability an employer’s liability insurance are in place.

Cyber insurance in place. Evidence available on request from security@rodmena.co.uk.

The policy comes wi oor Cyber Essentials certificate an runs fur the same period. Subject tae its terms an limit, it pays fur incident response, the costs o handlin a cyber incident (legal advice, IT forensics, data recovery, notifyin fowk that's affected an public relations), loss o income while oor systems is interrupted, data protection investigations an fines (whaur the law permits), an claims fae third pairties efter a data breach or security failure. It disnae cover money stown throu cyber-crime or invoice fraud, an it isnae professional indemnity or public liability cover.

Professional indemnity, public liability an employer’s liability cover is in place unner ae policy wi CFC Underwriting, for Lloyd’s syndicates. Cover is pit in place tae the leemits a contract requires an evidencet afore signature.

Alangside insurance, risk is managed throu oor Cyber Essentials certification, oor pit-oot security, continuity an quality policies, an limits agreed in ilka contract afore signature.

The current status o ilka policy is pit oot on the Trust Centre.

Can we buy frae ye throu a government agreement?

RODMENA is an appointed supplier on the Government Commercial Agency’s Artificial Intelligence Dynamic Purchasing System (RM6200).

We were appointed on 7 October 2026, an the agreement runs until 23 February 2029. UK public-sector buyers can invite us tae their competitions under the agreement an award contracts throu it.

We are forby registered on the Central Digital Platform, an buyers can retrieve oor supplier information wi the share code on the company page.

The Trust Centre leets the ither Government Commercial Agency agreements on whilk we are an appointed supplier, wi thair dates an links tae the agreement pages.

Whaur the evidence bides

If yer assessment asks somethin this page disna answer, write tae sales@rodmena.co.uk an we will answer it here as weel as tae yersel.